Privacy Policy Overview
Your information is handled with care and transparency
Introduction and Commitment
At kyronavexi, we are committed to protecting your privacy. This Policy explains how we collect, use, store, and share your personal data when you interact with our analytics services in Australia.
We follow the Australian Privacy Principles and other relevant laws to safeguard your information at every step. Our practices prioritise clarity, security, and your right to control your personal data.
Collection of Your Data
We collect personal information you provide and some data automatically via our website and analytics tools to deliver our services effectively.
Direct Information Provided
- • Contact details (such as names, addresses, phone, and email) when you reach out to our team.
- • Professional information you share when registering for our analytics services or requesting a consultation.
- • Correspondence, queries, and feedback provided via forms or communication channels.
- • Any preferences or marketing communication opt-ins you specify.
- • Information submitted for service improvement or troubleshooting requests.
Automatic Data Collected
- • Device and browser types, so our platform works smoothly for you.
- • Website usage logs, including visits and session duration, for analytics and site improvement.
- • IP address and geolocation data to assist with security, fraud detection, and service customisation.
- • Cookie data to remember preferences or facilitate seamless navigation.
- • Technical diagnostic data to maintain and improve platform security.
How We Use Your Data
Your data helps us deliver, maintain, and enhance our services, support your requests, and communicate important updates or offers.
- • Provision and management of analytics services you request.
- • Responding to your queries, feedback, or service requests.
- • Service enhancement and quality assurance, using feedback and technical performance data.
- • Personalised communication, if consent is provided.
- • Security, fraud prevention, and compliance with regulatory requirements.
- • Marketing and promotions with opt-out options.
- • Aggregated, anonymised statistical analysis to understand market trends.
Our Promise: Your privacy is fundamental. We only use and store data with legal justification and will always provide clear opt-outs where applicable.
Sharing Your Information
We may share your data only with trusted service providers, advisors, or authorities as required by law, and never for unauthorised marketing.
Trusted Service Providers
Providers who assist with hosting, data security, analytics, or communication, and are bound by privacy obligations.
Legal or Regulatory Obligations
Your data may be disclosed to comply with Australian law, court orders, or enforceable government requests.
Aggregate Statistical Insights
Aggregated data is used for reporting purposes, never identifying individuals.
Your Rights and Choices
You have control over your information, including requesting access, correction, or deletion. Contact us to activate your choices at any time.
- • You can request access to personal data we hold about you.
- • Ask for corrections to inaccurate or outdated data at any time.
- • Request deletion of your personal data when no longer necessary.
- • Receive a copy of your data in a commonly used format.
- • You can object to processing for certain purposes, like marketing.
- • Ask to restrict how we use your personal data in some situations.
Contact us using the details below for any privacy requests or concerns. We are committed to timely responses and resolution.
How We Secure Data
We employ technical and organisational measures to protect your information against unauthorised access or loss.
Technical Security Measures
- • Encryption of data during transfer and in storage.
- • Firewall and network security protocols in place.
- • Secure access controls and user authentication requirements.
- • Ongoing testing and improvement of security infrastructure.
Organisational Safeguards
- • Staff privacy training and access limitation policies.
- • Routine internal audits for policy adherence.
- • Third-party review of privacy practices when required.
- • Clearly designated privacy and security officer roles.
Data Retention Practices
We only retain your data as long as necessary for service delivery, legal, or legitimate business needs as detailed below.
- • Account information retained while services remain active.
- • Analytical preferences stored during your engagement.
- • Correspondence and support tickets are logged as needed.
- • Billing records are held for legal compliance only.
- • Marketing preferences are stored until you opt out or withdraw consent.
When data is no longer needed, it is securely deleted following best practices.
International Data Transfers
Where data is transferred outside Australia, it is protected with appropriate contractual and technical safeguards.
- • Service providers may process data in other countries as permitted.
- • Safeguards are applied before overseas transfer.
- • Only providers with robust privacy policies are selected.
- • We remain responsible for your data as required under law.
Cookies and Tracking
We use cookies for analytics, security, and site functionality. You can manage cookie settings and preferences at any time.
Types of Cookies Used
- • Crucial for site security and basic operations.
- • Help analyse how visitors use the website.
- • Remember your choices to enhance experience.
- • Enable added features and website personalisation.
Most browsers allow you to block or delete cookies as needed.
Privacy Policy Updates
We may update this Policy to reflect changes in law, practices, or services. New versions are posted here regularly.
- • Substantial changes will be clearly communicated.
- • We recommend reviewing policy updates periodically.
- • Policy date changes are published at the top of the page.
- • Clients may opt to receive update notifications directly.
Policy changes take effect once published unless otherwise stated.
Contact Us About Privacy
Have questions or want to exercise your privacy rights? Please reach out to our privacy contact below.
kyronavexi
373 Bay Street, Port Melbourne, VIC 3207 Australia
Phone: +61.7.4020.3043
Email: content@kyronavexi.com
Policy last updated: October 16, 2025
Effective from: October 16, 2025